The DIC conducted a series of awareness sessions across the Southern, Central and Northern Regions from 20 – 23 April 2026 as part of its ongoing efforts to strengthen public confidence in Malawi’s banking sector. The sessions specifically targeted frontline bank staff, recognizing their critical role as the primary contact with depositors.
A total of 97 participants from Standard Bank plc, FDH Bank plc, NBS Bank plc, Centenary Bank Limited, National Bank of Malawi plc and First Capital Bank plc. The workshop focused on enhancing participant’s understanding of the Deposit Insurance Scheme, its key features, and equipping them with practical approaches to handling customer queries.
Speaking during the sessions, DIC Manager, Operations, Lowina Mwasigala, emphasized that the Scheme is aligned with international standards set by the International Association of Deposit Insurers, pointing out that the current coverage limit of K3 million protects 94.3% of depositors in Malawi. She further encouraged participants to serve as ambassadors of the Scheme by communicating clear, accurate and consistent information to the public, thereby reinforcing trust and contributing to financial system stability.
Participants described the sessions as both insightful and practical. Lilies Chathyoka of Centenary Bank Limited Zomba Branch remarked that the training was an eye-opener that will enhance how they support and engage customers.
The Deposit Insurance Scheme remains an important pillar in safeguarding depositors in the event of bank failure, ultimately strengthening confidence and promoting stability within Malawi’s financial system.
